We offer a diverse range of products with varying warranty. Please visit each individual listing to see how many years warranty each product offers or visit our warranty page to see the warranty based on manufacturer and product category.
Our returns process is simple, if there is a defective or faulty item, contact us straight away and will find a quick solution that works.
Our repair/replacement warranty ensures that you have a working product free of any faults on delivery. In the rare case it is faulty, you can return it to us for a hustle free credit or replacement.
Every customer is treated like family, our success depends on providing you with great pre sale, sales and after sales to make sure you are equipped with all the tools necessary to go further and maximise jobs won.
Ozdem Distributions offers an array of Warranty options on all our merchandise which differs between each product. The product warranty information can be found on each individual listing.
If during the warranty period the purchased product proves to be defective, we will repair or replace the purchased free of charge, provided the purchaser adheres to certain return authorization procedures and to the terms and conditions of this warranty. Variables that impact warranty term include damage to the product occurring after you purchase the item such as misuse or abuse, improper installation, neglect, accident, alteration, fire and theft.
Repairs or replacements are generally processed within 1 to 7 business days from the date of receipt.